提升销售业绩

提升销售业绩

麦古利国际将帮助你达成突出的销售业绩。我们的顾问与客户一起界定预期的效果和衡量投资回报。
定制的销售培训

定制的销售培训

我们有数百名在销售领域拥有丰富经验的商业顾问为世界各地的客户设计和提供量身定制的解决方案。
聚焦销售管理

聚焦销售管理

您的销售经理对公司的销售业绩至关重要。麦古利国际可以告诉您如何让他们做到最好。
混合式学习

混合式学习

通过混合式学习我们向客户提供定制的、吸引人的混合式课程,此类课程由课堂培训和在线学习模块独特组合而成。
国际销售项目

国际销售项目

有效的、协调一致的国际项目,不只是一系列标准化的只是用同语言的研讨会,还必须考虑具体的销售情况/策略和不同的当地销售绩效水平。

Taking Sales to a Higher Level

Maersk Line recognized as world leader in Talent Development
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Maersk Line recognized as world leader in Talent Development

In October, the Association of Talent Development named Maersk Line winner of its prestigious BEST Awards. The award recognizes organizations that have demonstrated corporate success through employee talent development. Maersk Line took first place in part for its in-house learning model, the CARE PROgram, developed in partnership with Mercuri International.

During an award ceremony in Washington D.C., the Association of Talent Development (ATD) presented the winners of its annual BEST Awards, the talent development industry’s most rigorous and coveted recognition. Competing for this year’s awards, nearly 150 organizations from 13 countries had submitted entries to ATD. All organizations submitted quantitative and qualitative information to ATD about their talent development practices and programs. Applications were assessed in a rigorous blind review by members of the BEST Awards advisory committee, a group consisting of experts in the field.

Maersk Line is recognized as the number one in the world

Maersk Line, a large container shipping company part of the Maersk Group, won first place ranking of the BEST awards. Central to the win was Maersk Line senior leaders’ commitment to people development and a strong partnership between Human Resources, global functions and project teams in building specialization and functional excellence to drive Maersk Line’s strategy. This includes all functions and departments such as customer service.

Maersk Line success for customer service – The CARE PROgram

Maersk Line has together with Mercuri International developed and implemented a customer service excellence program that has included an in-house learning model called the CARE PROgram. The CARE PROgram has been implemented in over 100 countries, involving more than 400 customer service managers and over 2000 customer service representatives. It was a complex and difficult project, but the effort paid off. Cary Bailey - Findley, Global head of Learning & Organizational Development at Maersk Line, attributes the success of the program to two factors: the commitment shown by the customer service organization, and the strong partnership with Mercuri International.  

“What I expected from a vendor was to really work with me and to foresee all the potential problems and solve them before they became issues. With Mercuri International I got all that. I believe that we could not have gotten the BEST award without the CARE PROgram and we could not have done it without Mercuri International.” says Cary Bailey - Findley.

Watch our videos to find out more about the Customer service excellence program

Maersk Line recognized as world leader in Talent Development